What is HidayahSIS and who is it for?

HidayahSIS is a comprehensive SaaS platform designed specifically for educational institutions of all sizes. It helps schools, colleges, and universities manage their administrative and academic tasks efficiently. The platform serves three main user groups: administrators who need complete control over institutional operations, students who want easy access to their academic journey, and teachers who require streamlined class management tools.

How does HidayahSIS integrate with existing Learning Management Systems?

HidayahSIS seamlessly integrates with popular LMS platforms including Moodle and Neo LMS. The integration is automatic and bi-directional, meaning data syncs between systems without manual intervention. You can configure your LMS settings directly from the admin portal, manage rosters and grades, and provide students with unified access to both systems through a single dashboard.

What payment gateways are supported for fee collection?

HidayahSIS supports multiple payment gateway integrations to provide flexibility for your institution and convenience for students and parents. The platform handles secure payment processing, automatic receipt generation, and comprehensive financial tracking. All transactions are encrypted and PCI-compliant, ensuring the highest level of security for financial data.

Can students enroll in courses and pay fees directly through the platform?

Yes! Students have complete self-service capabilities through their dedicated portal. They can browse the course catalog, view program details, enroll in courses and academic terms, and make payments securely online. The system tracks their enrollment status in real-time, provides order history, and allows them to download receipts and invoices instantly.

How do digital transcripts and certificates work?

HidayahSIS automatically generates digital transcripts and certificates based on student academic records. Once a student completes their requirements, transcripts and certificates are instantly available for download through their portal. All documents are secure, verifiable, and can be shared electronically. This eliminates the manual paperwork and processing time traditionally required for transcript requests.

What kind of reports and analytics does the admin portal provide?

The admin portal offers comprehensive reporting capabilities including revenue reports, monthly order summaries, discount code usage analytics, retention reports, and grading scales overview. All reports are generated in real-time and can be exported for further analysis. The dashboard provides visual insights through charts and graphs, helping administrators make data-driven decisions quickly.

Is training provided for staff and faculty?

Yes, we provide comprehensive onboarding and training for all user types. This includes live training sessions for administrators, documentation and video tutorials for teachers, and intuitive user guides for students. Our support team is available to assist during the implementation phase and beyond, ensuring your institution gets the most value from the platform.

How secure is our institutional data on HidayahSIS?

Security is our top priority. HidayahSIS employs bank-level encryption for all data transmission and storage. We implement regular security audits, automated backups, role-based access controls, and comply with educational data privacy regulations. Your data is hosted on secure cloud infrastructure with 99.9% uptime guarantee, and you maintain complete control over user access and permissions.

Can we customize the platform for our institution’s specific needs?

Absolutely! HidayahSIS is designed to be flexible and configurable. Administrators can customize academic terms, grading scales, course structures, discount codes, and program offerings to match your institution’s unique requirements. The platform adapts to your processes rather than forcing you to change your workflows.

How do I get started with HidayahSIS?

Getting started is easy! You can access our live demo to explore the platform’s features firsthand, or contact our sales team for a personalized consultation. We’ll assess your institution’s needs, provide a customized implementation plan, and guide you through the entire setup process. Most institutions are up and running within a few weeks.